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1. How long does it take to get a response after receiving an inquiry?
For standard size products, we will reply within 12 working days after receiving the product. If it is a custom product, it will take (at most) 48 hours to determine the processing custom fee.
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2. Are we a manufacturer or a trading company?
We are an enterprise integrating industry and trade.
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3. What fields are our products mainly involved in?
Our products mainly involve auto parts, engineering fasteners, and consumables in the fastener industry.
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4. Can we customize products?
Customized products are one of our strengths. For more than 20 years, our company has perfect R&D capabilities.
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5. How does our company guarantee product quality?
Starting from the control of raw materials, strict process and quality standards have been formulated for each process. In the production process, do the first inspection, material parts, inspection and self-inspection. And measure 100% of critical dimensions. At the same time, we have the most accurate testing equipment, which can ensure to provide customers with high-precision finished products.
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6. Payment Methods
When quoting, we will confirm the transaction method with the customer, FOB, CIF, CNF or other payment methods.
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7. How will the goods be delivered to the customer?
Usually heavy goods will be shipped by sea. Shanghai Port and Ningbo Port are our preferred shipping ports. If customers have special needs, we can also choose air transportation.
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8. Where are our goods exported?
Our customers are concentrated in Europe, North America, South America, etc.
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